Store Partner Terms
Connecting a store or warehouse to the MovilUp aggregator platform
Last updated: 2026-09-20
These Terms govern store applications and the store cabinet (store.movilup.pro). MovilUp is an information aggregator: we match a store with independent transport performers. We are not a carrier, freight forwarder, owner of the goods, employer of drivers, or a party to the sale between the store and its buyer.
1. Status of the parties
The Service (licensed dealer / עוסק מורשה Fedor Zimmerman, ID 345362966) provides a software platform for placing delivery requests. Actual carriage is performed by an independent partner. The store acts as a business (registered dealer or company) and is not a consumer under the Consumer Protection Law when it uses the platform for its commercial activity.
2. An application is not a carriage contract
Submitting the form on the «Connect store» page is a request for review. The Service may refuse, ask for documents (licence, ID, company number) and check public Companies Registry data in Israel. Orders can be created only after MovilUp has reviewed the application and enabled the cabinet. Login credentials are handed over manually; no automatic password email is sent.
3. Cabinet and employees
After review the application is approved and the store receives a cabinet. Acts of cabinet employees are acts of the store. The store must limit access, keep passwords safe and change them when an employee leaves. The Service may block the cabinet for breach of these Terms, the Public Offer or the law.
4. Delivery orders
Each confirmed cabinet order is a request to organise carriage under the Public Offer, with the store as Customer. The Service does not guarantee that a performer will be found by a given time. The price is shown before confirmation. Payment, cancellation and prohibited goods follow the Public Offer (in the app: free cancellation until the performer arrives at pickup; less than 15 minutes before arrival — 50% of the base price, except where the performer or the Service is at fault).
5. Recipient and personal data
The goods recipient is not a party to these Terms or the Public Offer. The store alone is responsible to its buyer for the goods, timing and quality of the sale.
By providing the recipient’s address and phone, the store confirms it has a lawful basis to share that data with the Service and the performer for delivery. The Service uses it only to fulfil the order and shares with the performer only what is needed after assignment (including how to find the pickup point after the order is accepted).
Processing of store and employee data is described in the Privacy Policy.
6. Locations and warehouses
The store supplies pickup and warehouse addresses, hours, contact details and directions for finding the point. Inaccurate data is the store’s risk (idle time, cancellation fees caused by the sender, claims by the recipient). Those directions are shown to the performer after assignment, not in the open order list.
7. Cargo and liability
Responsibility for the cargo from acceptance by the performer until handover to the recipient lies with the performer — not with the Service as aggregator, except where the law expressly provides otherwise.
Claims for damage or loss must be sent to MovilUp support within 7 calendar days after the order is completed: we will forward them to the performer and help with handling. The Service’s maximum liability as a platform per order is limited to the platform organisation fee (commission) for that order, unless a mandatory rule requires otherwise.
Prohibited goods are those listed in the Public Offer. The store warrants that the cargo is lawful, packed and matches the description.
8. Changes, language, law
The current version is published on this page. Acceptance of these Terms is the explicit checkbox on the website application form. Material changes are published here; the Service may request a new consent on a new application or when confirming an order. If access is not restricted, continuing to place orders after a new version is published constitutes acceptance of that version.
Published in Hebrew, Russian and English. If they conflict, the language of the explicit checkbox on the application form prevails; if that language cannot be established — Hebrew.
Governing law: State of Israel. Unresolved disputes: competent courts of Tel Aviv–Yafo.
Integral parts: the Privacy Policy and the Public Offer (for each order). Questions: privacy@movilup.pro.